Shipping policy

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1. Processing Time

At Kathie’s Boutique, all orders are processed within 1–2 business days.
Orders are not shipped or delivered on weekends or holidays. During high-volume periods, processing may take an extra day. We appreciate your patience.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Delivery delays may occasionally occur due to carriers.

3. Shipment Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email or SMS that includes your tracking number.
Tracking information typically updates within 24–48 hours.

4. International Shipping

Kathie’s Boutique currently ships within the United States and select international locations.
Shipping times and fees vary by destination.

Customs, Duties, and Taxes:
International orders may be subject to additional customs fees. Customers are responsible for any extra charges once the package leaves the U.S.

5. Lost, Damaged, or Stolen Packages

Kathie’s Boutique is not responsible for packages lost, stolen, or damaged during transit.
If an issue occurs, please contact the shipping carrier directly to file a claim.

Please keep all packaging materials and photos of damaged items for your claim.

6. Incorrect Shipping Information

Please double-check your shipping address at checkout.
Kathie’s Boutique is not responsible for packages delivered to an incorrect address provided by the customer.

7. Order Changes & Cancellations

Orders may be changed or canceled within 1 hour of purchase.
After the order has been processed or shipped, it cannot be modified.

8. Contact Us

If you have any questions about your order or shipment, contact us:

📧 support@kathiesboutique.com
🌐 www.kathiesboutique.com
📍 United States